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Press Release 24 August 2010 Assurant Solutions Appoints Customer Services Director Assurant Solutions announces today the appointment of a new customer services director to its European operations centre in Cork. Cristiano Braggion who joins from BMW Financial Services in Italy will lead the strategic and operational delivery of the claims and customer service functions for Assurant Solutions. He will also manage the business' service network and quality assurance teams. Braggion will report to Chief Operating Officer, Marko Boettger who comments: "I'm delighted to have Cristiano join us. He has excellent knowledge of the warranty and creditor markets and a wealth of experience in contact centre management. Our centre in Cork serves our operations in the UK and Ireland, Italy, Germany and Spain. We have a diverse international workforce here having specifically recruited customer contact staff from each country so customers can speak to someone who shares both their culture and language. We are striving to deliver a market leading service solution and I'm sure Cristiano will be a driving force in its success." Braggion has already moved to Cork from his home in Milan. He explains his reasons for joining Assurant Solutions: "I am impressed by the opportunity to be part of a truly client-focused business. We share the same mindset when it comes to recognising that in this industry, customer service is the most crucial link in the chain. There's a great team here already, and I'm looking forward to working with them to deliver a flexible and forward-thinking solution for our current and prospective clients." Braggion has a career history of working in customer service and network
management that spans 20 years. Prior to serving eight years at BMW Group,
he worked for Mondial Assistance and Automobile Club of Italy. MEDIA CONTACT For further information, please contact Isobel Cooley at Spotlight Communications on 07525 211473 or email: isobel@spotlightcomms.co.uk NOTES TO EDITORS Assurant Solutions Assurant Solutions is part of Assurant Inc., a premier provider of specialised insurance products and related services in North America and selected worldwide markets. The four key businesses -- Assurant Solutions, Assurant Specialty Property, Assurant Health and Assurant Employee Benefits -- partner with clients who are leaders in their industries and have built leadership positions in a number of specialty insurance market segments in the U.S. and select worldwide markets. The Assurant business units provide debt protection administration; credit-related insurance; warranties and service contracts; pre-funded funeral insurance; creditor-placed homeowners insurance; manufactured housing homeowners insurance; individual health and small employer group health insurance; group dental insurance; group disability insurance; and group life insurance. Assurant, a Fortune 500 company and a member of the S&P 500, is traded
on the New York Stock Exchange under the symbol AIZ. Assurant has more
than $26 billion in assets and $8 billion in annual revenue. Assurant
has approximately 14,500 employees worldwide and is headquartered in New
York's financial district.
www.assurant.com.
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